Shipping policy

Shipping Policy

We partner with a range of trusted courier services to ensure your order arrives safely and as quickly as possible.

Dispatch Times
 • We aim to dispatch all orders within 2 working days.
 • Orders placed over weekends or public holidays will be processed on the next working day.

Delivery Timeframes

Delivery timelines may vary based on your location and courier availability:
 • Local (Same City / Major Metros): 1 – 2 working days
 • National (Major Cities Across SA): 2 – 3 working days
 • Outlying / Regional Areas: Up to 5 working days

Please note: Delivery times are estimates and may be affected by courier delays, weather, or other unforeseen circumstances.

Tracking

Once your order has been dispatched, you’ll receive a tracking link via email/SMS so you can follow your parcel’s progress.

Delivery Issues

If your order hasn’t arrived within the expected timeframe, please contact us and we’ll assist in resolving the issue with the courier.